Effective Date: 13th July 2024

At www.theaspkom.com, we are committed to protecting your privacy and ensuring the security of any personal information that you provide to us. This Privacy Policy explains how we collect, use, and share your personal information and outlines your rights regarding your data. The business operations are managed by AspKom Eixil Consulting Private Limited (AECPL), along with our partner selling associates AspKom (Proprietor Firm) and Epsha (Proprietor Firm).

By using our website or purchasing from www.theaspkom.com, you consent to the practices described in this policy.

1. Information We Collect:

We collect various types of information to provide and improve our services to you. The types of information we collect include:

a) Personal Information:

  • Name, email address, postal address, phone number, and payment details when you place an order or register on our website.
  • Account details such as username and password.
  • Any other information you voluntarily provide while communicating with us.

b) Non-Personal Information:

  • IP addresses, browser type, and browsing behavior on our website.
  • Device identifiers and location data.
  • Cookies and similar technologies used for tracking and analytics.

c) Payment Information:

  • We do not store any payment card details. All payment transactions are processed through secure third-party payment gateways, and your payment information is handled in accordance with their privacy policies.

2. How We Use Your Information:

The information we collect is used to provide, maintain, and improve your experience on www.theaspkom.com. Specific uses include:

  • Processing and fulfilling your orders.
  • Personalizing your shopping experience and providing product recommendations.
  • Sending order updates, notifications, and promotional offers.
  • Improving our website’s functionality and customer service.
  • Complying with legal obligations and resolving disputes.

3. Sharing of Information:

We value your privacy and will never sell or rent your personal information. However, we may share your data with trusted third parties under the following circumstances:

  • Service Providers: We work with third-party companies and individuals to facilitate our service (e.g., payment processing, shipping, marketing), who may have access to your personal information for the purpose of performing these tasks on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law, or to respond to legal requests from public authorities, including compliance with national security or law enforcement requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owners as part of the business transaction.

4. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to enhance your browsing experience, analyze traffic on our site, and show you relevant advertising. You can control cookie settings through your browser preferences, but disabling cookies may affect some functionality on our website.

5. Security of Your Information:

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure access controls, and regular security audits.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices:

You have the following rights regarding your personal data:

  • Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.
  • Deletion: You can request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, unless retention is required by law.
  • Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
  • Withdrawal of Consent: If you have provided consent for the processing of your data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at support@theaspkom.com.

7. Third-Party Links:

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third-party websites, and we encourage you to read their privacy policies.

8. Children’s Privacy:

www.theaspkom.com does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the revised policy on this page, along with the updated “Effective Date.”

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: support@theaspkom.com
  • Phone: [+91-9821181341]
  • Address: AspKom Eixil Consulting Private Limited, [Mathura, Uttar Pradesh (India)]

This Privacy Policy ensures transparency in how customer data is collected, used, and protected, while aligning with current legal standards for privacy protection.